FaceTheory Reviews

Facetheory offers a variety of skincare products at different price points. For example, the Regenacalm Serum S1 Pro (30 ml) with 3% Encapsulated Retinoid and Liquorice is priced at $33.60 after a 20% discount from the original price of $42. The Porebright Serum N10 (30 ml) with 10% Niacinamide and Hyaluronic Acid is available for $24.80, down from $31. The Lumizela Azelaic Acid Serum A10 (30 ml) with 10% Azelaic Acid, Colloidal Oat and Green Tea is on sale for $28.80, reduced from $36. The Exaglow Serum S10 (30 ml) with Tranexamic Acid, Vitamin C and Liquorice is priced at $30.40, down from $38. The Retin-C Vitamin Scar Treatment Oil O9 (100 ml) with Retinol Ester, Vitamin C and Vitamin E is available for $21.70, down from $31. These are just a few examples of the products and their prices. The website often has sales where customers can save up to 50% on products including cleansers, moisturisers, serums and skincare sets. In addition, they offer a subscription service where customers can save 15% on every order, lock in current prices, get a free gift on every subscription (sent with the second order), earn loyalty points on every order, and cancel at any time.

Facetheory.com offers a range of popular skincare products. The bestsellers include the Exaglow Serum S10 with Tranexamic Acid, Vitamin C and Liquorice, the Pro Ocuwake Eye Cream EYE1 PRO with Peptides, Hexylresorcinol, Ginkgo Biloba and Hibiscus, and the Supergel Oil-free Moisturiser M3 with Green Tea and Niacinamide. Other notable products are the Pro Regenacalm Serum S1 Pro with 3% Encapsulated Retinoid and Liquorice, the Clarifying Cleanser C2 with Salicylic Acid, Glycolic Acid and Lactic Acid, and the Pro Regena C30 Pro Vitamin C Serum with 30% Ethyl Ascorbic Acid. All products are made with natural ingredients and are vegan-friendly and cruelty-free.

Facetheory.com offers a Buy Now Pay Later option through a partnership with Klarna. This allows customers to receive their goods first and pay later. The key facts about this payment method are: there are no fees or interest if you pay within 30 days, no need to sign up for an account, and no credit application. Klarna will email payment instructions to you. This payment method can only be used on one-time purchase orders, not subscription orders. When you select pay after delivery at the checkout, you can purchase with one click without adding any payment details. Once confirmed, you will receive an email from Klarna explaining how to pay for your goods at a later date. If you decide you're not happy with your order, you can simply return it and the money will never leave your account. Klarna is a payment service provider from Sweden who take end-to-end responsibility for your payment. They support 60 million consumers worldwide in over 70,000 online stores and are very safe to use. Neither Klarna nor Facetheory run credit searches against you that could impact your credit rating. Klarna may run a quotation search which is an enquiry which only you, and no other companies, can see and which does not affect credit scoring. After Facetheory has sent your order, you will receive an email with payment instructions, telling you when you need to pay by 30 days after the order is shipped. If you want to make a purchase with Klarna, you need to provide your name, address, and email address. For some orders, you may need to provide your mobile number or date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important that you give the correct details, as otherwise, you will not receive the payment information and so be liable for delayed payment fees. Payment information is processed securely by Klarna. No card details are transferred to or held by Facetheory. All transactions take place via connections secured with the latest industry-standard security protocols. The Pay Later method is automatically generated by algorithms that are dependent upon a number of factors including the amount of the order, the e-store, previous order history, and item availability. Alternatively, you are able to complete your order by paying by credit or debit card at the checkout.

Facetheory.com has a 365-day return policy. If a customer is not completely happy with a purchase and doesn't notice any visible improvement in their skin within 365 days, they can email for a free exchange or refund. The product doesn't even have to be returned. However, this policy can only be used once per product over 365 days. The company reserves the right to say that their products may not be suitable for a customer's skin and decline any further purchases. Refunds exclude any delivery charges and there is a maximum refund limit of £75 over any 365-day period. Magnitone and other cleansing brushes are excluded from this policy. These can be returned within 30 days or to the manufacturer after 30 days if the product proves to be defective.

As for the shipping policy, all orders are currently shipped from their warehouse in the United Kingdom. The delivery time and cost depend on the location. For example, tracked 3-5 day US delivery is free on orders of $50. Customers outside of the EU may have to pay customs charges on receipt.

The most popular product on facetheory.com appears to be the Exaglow Serum S10. This serum contains Tranexamic Acid, Vitamin C, and Liquorice. It's among the best-selling skincare products on the site. Other popular items include the Pro Ocuwake Eye Cream EYE1 PRO, Supergel Oil-free Moisturiser M3, and the Pro Regenacalm Serum S1 Pro. These products are highly rated by customers. Please note that popularity can vary over time and is influenced by many factors, including seasonal trends and customer preferences.